Introduction

The Future Games (“TFG Camps”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal data when you:

• Visit our website

• Make an enquiry

• Book camps, clubs, parties or activities

• Use our online booking system

• Interact with us by email, phone or social media

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Data Controller:
The Future Games (TFG Camps)

Email: hello@tfgcamps.com
Website: https://www.tfgcamps.com

What Personal Data We Collect

We may collect and process the following information:

Parent / Guardian Information

• Name

• Email address

• Phone number

• Home address

Child Information

• Child’s name

• Date of birth

• Medical information (including allergies or conditions)

• Emergency contact details

Booking & Payment Information

• Booking details and attendance records

• Payment status (payments are processed securely by third-party providers – we do not store card details)

Website & Communication Data

• IP address

• Browser and device information

• Website usage data (via cookies)

• Enquiry forms and email correspondence

How We Collect Data

We collect personal data when you:

• Complete a booking or enquiry form

• Register or book via Kids Club HQ

• Contact us by email, phone or social media

• Subscribe to our mailing list

• Visit and use our website

Why We Collect Your Data

We use personal data to:

• Deliver childcare services safely and effectively

• Process bookings and manage attendance

• Communicate important information with parents/guardians

• Comply with Ofsted and safeguarding requirements

• Improve our services and website

• Send relevant updates (where consent has been given)

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract – to deliver booked services

• Legal obligation – safeguarding, Ofsted and childcare regulations

• Legitimate interests – improving services and communication

• Consent – marketing communications and photography (where required)

Photography & Media

We may take photographs or videos during sessions for:

• Marketing

• Website and social media

• Promotional materials

We will always:

• Seek parental consent where required

• Respect any opt-out preferences

• Never identify children by full name

Consent can be withdrawn at any time by contacting us.

How We Store and Protect Data

We take data security seriously and use appropriate technical and organisational measures to protect personal data, including:

• Secure systems and password protection

• Limited staff access

• Encrypted third-party platforms

Data is only kept for as long as necessary to meet legal, safeguarding and operational requirements.

Third-Party Services

We use trusted third-party systems to operate our services, including:

Kids Club HQ

Used for:

• Online bookings

• Payments

• Registers and attendance

• Parent communications

Kids Club HQ processes data securely in accordance with UK GDPR.

Payment Providers

Payments may be processed via third-party payment providers (e.g. card payments, childcare schemes).
We do not store card details on our systems.

Website & Analytics

We may use analytics tools (e.g. Google Analytics) to understand website usage and improve performance.

When We Share Personal Data

We do not sell personal data.

We may share data only when:

• Required by law or safeguarding authorities

• Necessary to deliver services (e.g. booking systems)

• Working with trusted service providers under strict data agreements

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of data (where applicable)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact: hello@tfgcamps.com

Cookies

Our website uses cookies to:

• Improve user experience

• Analyse website traffic

• Enable essential functionality

You can manage cookie preferences via your browser or our cookie banner.

Children’s Data

We collect children’s data only with parental or guardian consent and solely for the purpose of delivering childcare services safely.

Children’s data is treated with the highest level of care and confidentiality.

Data Retention

We retain personal data only for as long as necessary:

• Booking and attendance records are kept in line with Ofsted requirements

• Financial records are kept for statutory periods

• Marketing data is retained until consent is withdrawn

Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

The Future Games (TFG Camps)
📧 hello@tfgcamps.com